Kansai International Airport Takes Home Award for Perfect Baggage Handling Record

Osaka, Japan – Travelers rejoice! Kansai International Airport (KIX) in Osaka, Japan has achieved a remarkable feat: not a single passenger’s luggage has been lost since the airport’s opening in 1994. This incredible 30-year streak of baggage handling excellence has earned KIX the prestigious Skytrax award for World’s Best Airport for Baggage Delivery 2024.

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“We believe this record is the result of the daily efforts and careful work of everyone involved, including airlines and handling companies,” Kansai Airport said in a press release.

Kansai Airport, serving 20 to 30 million passengers annually, demonstrates that efficiency and meticulousness can lead to outstanding results. This award marks the eighth time KIX has been recognised for its exceptional baggage handling.

Skytrax, a well-respected UK-based air transport rating organisation, presents the World Airport Awards based on evaluations from global airport customer satisfaction surveys. The “World’s Best Airport for Baggage Delivery” award specifically considers factors like wait time for baggage claim, efficiency of baggage delivery, and the airport’s response to lost luggage (which, in KIX’s case, is thankfully a non-existent category).

So, for travellers flying through Kansai Airport, you can rest assured that your bags are in good hands. This impressive achievement is a testament to the dedication and commitment of KIX staff and its partners in the aviation industry.


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