The Embassy of India in Tokyo has released a helpful document outlining their various contact channels and services. This information is particularly valuable for Indian citizens residing in Japan or those planning to visit.
Key Points:
- Website: The primary source for information is the Embassy’s official website: https://www.indembassy-tokyo.gov.in.
- Social Media: The Embassy maintains a presence on various social media platforms, including Twitter (link to be verified), Facebook (https://www.facebook.com/IndialnJapan), and Instagram (https://instagram.com/indiainjapan_embassyofindia). While the LinkedIn link seems to be invalid.
- Helpline Numbers & Email Addresses: The document provides a detailed breakdown of phone numbers and email addresses categorized by the type of inquiry. Here’s a highlight:
- General & consular queries: +81-3-3262-2397 (during working hours) or visit the website for specific officer emails.
- 24/7 General queries (not consular): +81-90389-29291 (Direct call, WhatsApp, SMS)
- Emergency Helpline (Indian nationals only): +81-80330-15242 (24/7) – Direct call, WhatsApp, SMS
- Consular matters: Specific numbers are provided for inquiries related to passports, attestation, marriage, etc. (during working hours) with options for Direct call, WhatsApp, SMS.
- Visa / OCI / PIO: Separate number for inquiries related to visas and Overseas Citizen of India (OCI) / Persons of Indian Origin (PIO) card applications (during working hours) with options for Direct call, WhatsApp, SMS.
- Using WhatsApp/SMS: The document emphasizes mentioning your name, address, contact number, and nature of the query when using WhatsApp or SMS for better assistance.
New Emergency Services: 
Following an emergency community meeting on October 4th, 2024, the Embassy has introduced a significant update:
- 24/7 Emergency Mobile Numbers: These dedicated numbers are for Indian nationals facing emergencies in Japan and are not meant for routine consular inquiries.
Community Support:
The document acknowledges the establishment of “Emergency Community Group Members” who will be announced soon and can potentially assist ward-wise as needed.
This information effectively consolidates various contact options for the Indian Embassy in Tokyo and highlights the newly implemented 24/7 emergency support for Indian citizens.
